Terms of service

Last Updated: 28 February, 2026

Welcome to Northark LLP ("Company", "we", "our", "us"). These Terms of Use ("Terms") govern your access to and use of our website https://northark.in ("Platform") and the purchase of products offered through it.

By using this Platform, you agree to be bound by these Terms.

1. Business Information

Business Name: Northark LLP
Registered Address: XXIII - 614 B1, Mannarkuzhiyil Chambers, East Kadathy, Muvattupuzha, Kerala IN 686673, India
Contact Email: hello@northark.in
Phone: +91 89211 41412

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under Indian law.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account.

We reserve the right to suspend or terminate accounts suspected of misuse, fraud, or policy violations.

4. Product Information Disclaimer

We strive to ensure product accuracy. However:

  • Colors and appearance may vary due to screen differences
  • Specifications may change without prior notice
  • Packaging of imported products may differ from images
  • Availability is not guaranteed

Images are for illustrative purposes unless stated otherwise.

5. Orders and Acceptance

Order confirmation does not constitute acceptance.

We reserve the right to cancel orders due to:

  • Pricing or listing errors
  • Stock unavailability
  • Suspected fraud
  • Regulatory or compliance concerns

If payment has been processed, refunds will be issued where applicable.

6. Pricing and GST

All prices are listed in INR and include GST where applicable unless stated otherwise.

Customers requiring GST invoices must provide accurate GST details during checkout. Northark LLP is not responsible for incorrect GST details submitted by customers.

7. Payments

We accept prepaid payment methods only. Cash on Delivery (COD) is not available.

Payments are processed via RBI-compliant third-party payment gateways. We do not store complete financial credentials.

8. Shipping and Risk Transfer

Risk and ownership transfer to the customer upon delivery confirmation by the courier partner.

Northark LLP is not liable for delivery delays caused by logistics providers or events beyond our control.

All purchases are subject to our Replacement Policy and Shipping Policy available on the Platform.

9. Product Use and Safety Disclaimer

Certain products sold (including electronics, tools, portable stoves, inflatables, and equipment) require proper handling.

Northark LLP shall not be liable for injury, damage, or loss resulting from:

  • Improper use
  • Negligence
  • Unauthorized modification
  • Failure to follow instructions
  • Use for unintended purposes

Adult supervision is recommended for toys and equipment.

10. Imported and Third-Party Products Disclaimer

Some products may be sourced from third-party manufacturers or imported suppliers. Northark LLP acts as a reseller/distributor and does not manufacture all items.

Manufacturer warranties, if any, are provided by the manufacturer and subject to their terms.

11. Warranty Disclaimer

Unless explicitly stated on the product page:

  • Products are sold without extended warranties
  • Warranty covers manufacturing defects only
  • Warranty does not cover misuse, accidental damage, or wear and tear

Northark LLP reserves the right to repair, replace, or refer customers to manufacturer service centers.

12. Limitation of Liability

To the maximum extent permitted by law, Northark LLP shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business interruption
  • Product misuse or improper installation
  • Courier delays or damages beyond our control
  • Third-party service failures

Total liability shall not exceed the purchase value of the product.

13. Indemnification

You agree to indemnify and hold Northark LLP harmless against claims arising from misuse of products or violation of these Terms.

14. Intellectual Property

All Platform content including logos, text, images, graphics, and design is owned by Northark LLP and protected by intellectual property laws. Unauthorized use is prohibited.

15. Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control including natural disasters, strikes, pandemics, or government actions.

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Courts located in Kerala, India shall have exclusive jurisdiction.

17. Changes to Terms

We may update these Terms periodically. Continued use of the Platform constitutes acceptance of revised Terms.

18. Contact Information

Northark LLP
XXIII - 614 B1, Mannarkuzhiyil Chambers, East Kadathy, Muvattupuzha, Kerala IN 686673, India
Email: hello@northark.in
Phone: +91 89211 41412